ArtnLifestyle accepts returns for items that arrive damaged or do not match your order. We do not offer change-of-mind returns, except where required by law.
Email artnlifestyles@gmail.com with your order reference and a description of the problem. Please contact us as soon as you notice it. Photos of the item and packaging are helpful, but we will discuss the issue with you if photos are not available.
For a damaged or incorrect item, you may choose to keep it or return it for a full refund. If you prefer a replacement, we can arrange one with your agreement when a suitable item is available. We will confirm return or collection arrangements with you and cover reasonable return costs for damaged or incorrect items. Please contact us before sending an item back so we can provide the correct return instructions.
Refunds are issued to the original payment method. We will let you know when the refund has been submitted; the time it takes to appear depends on your payment provider.
This policy does not limit your rights or remedies under applicable consumer law, including rights concerning non-delivery, incorrect goods or incomplete delivery. For questions, email artnlifestyles@gmail.com.